Re: Transfer CF to new iPhone ?

Unfortunately there is no way around this. Being able to 'deactivate'
a license would require that the application 'phones home' via
internet every time it is launched, which is obviously not appropriate
due to both increased loading time as well as situations where no
internet connection is used by the control device (think dedicated
iPod Touch in a closed LAN).

If you lose your iPhone and need to replace it, it is not our fault.
If you choose to upgrade and there is a possibility of trade in your
old phone, make sure you get documentation to prove it.
If you sell the old phone, and can prove the transaction took place,
we may provide a free license transfer depending on the quality of
documentation proof (which varies depending on how the device was
sold).

Chris: If you can think of a way that we could actually implement such
a licensing system, please share your thoughts. We struggled with this
for a long time and there is no feasible way to implement it without
placing a burden somewhere else along the line.

Karl: If you have documentation to prove the device was faulty, then
we can look at crediting your account with a free license for your
troubles. For everyone else, please contact us when you get into a
situation like this as we treat each request for license transfers on
a case by case basis.

Jarrod

On Jan 5, 5:51 am, Chris Curran <ke...@gledholt.com> wrote:
> Jarrods suggestion seems supportive but phone upgrades do not mandate
> the old phone is retained by the network providor.
>
> I think it would be a very bad policy if Command Fusion were to
> enforce new purchases of licences if you ever had to replace or wanted
> to upgrade your iPhone.  That would be very unpopular, unfriendly and
> detract from sales.   The handset upgrade policies allow you to either
> trade in or indeed sell your old iphone privately eg eBay.  A lot of
> these will appear shortly as the 18 month contract period since launch
> is now imminent.
>
> If the current licensing mechanism for iViewer does not allow a
> transfer or does not allow CF to deactivate older retired versions
> then I think it is fundamentally flawed and needs urgent attention to
> provide a system that does allow licenses to be deactivated on one
> phone and transferred to another - as happens with the (very few /
> unpopular) PC applications that implement application locking. An
> internet based activation / deactivation algorithm seems needed.
>
> Chris
>
> On 4 Jan, 17:46, "Karl Addrison" <k...@addrison.co.uk> wrote:
>
>
>
> > WOW - that's changed
>
> > I bought a second copy when my IPhone went faulty as it was stated there was
> > no chance of changing !
>
> > Now transfers are available!
>
> > Thanks
>
> > -----Original Message-----
> > From: commandfusion@googlegroups.com [mailto:commandfusion@googlegroups.com]
>
> > On Behalf Of Jarrod Bell
> > Sent: 03 January 2010 21:43
> > To: CommandFusion
> > Subject: Re: Transfer CF to new iPhone ?
>
> > Hi Chris,
>
> > You need to email us some proof of the free upgrade (scanned
> > documentation of the changeover) as well as the new Device ID.
> > Then we will change it over for you. But only if the documentation
> > specifies that the old iPhone is no longer in your possession.
>
> > Jarrod
>
> > On Jan 4, 5:01 am, Chris Curran <ke...@gledholt.com> wrote:
> > > My iPhone contract is just expiring and my network providor has
> > > offered me a free upgrade of my iPhone 3G to a 3GS , which is a really
> > > attractive offer ... but how do I transfer my iViewer licence ?
>
> > >   Chris
>
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