Tuesday, May 25, 2010

Re: Where are the instructions or manual?

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On May 25, 2010, at 4:04 AM, Steve Morris wrote:

> The other thing you need to consider is that Dean is very responsive to his users. This forum is very active and he responds very quickly. If he is behind on documentation part of that is his existing user base is saying other things have higher priorities. Get out of whine mode and participate for a while and you will see what I mean. This level of high speed reaction to user requests will not be found anywhere else I don't care what the app is and I don't care what you pay for it. When you attack him you are attacking all of us that are telling him what we think is important. If we were telling him that up to date documentation is key that is what he would have done. You are beating up on a good guy that is working hard to give us what we ask for.

This is the response I'd like to emphasize. I've been using iSSH for a long time but only recently joined this list. I've seen lots of updates, and the interaction level possible here is like no other app I use. I think the typical iSSH user is likely a hacker type, otherwise we wouldn't be trying to manage routers and servers with a small touchscreen device. To me this means that while I enjoy good documentation, I have a much higher price on functionality and an application that matures under guidance of its users.

For the record, I've never looked for the docs, I just used the app in non-critical, non-production work for a while and tested all the capabilities I needed. The ITMS description tells you about the popup keyboard right in the feature list.

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