Saturday, May 1, 2010

Re: Feature request : more encodings support

0 comments
Steve, if I made you annoying, I apology.
I just wanted to point out "communication method."
If you feel that's honest way to communicate, well, that might be true
for you.
But you need to understand that for someone, it is not. That's what I
wanted to say.
I'm really going to stop here. That's enough for now.

On May 2, 2:24 am, Steve Morris <barbershopst...@gmail.com> wrote:
> > You said, "describing the programmer as "unpleasant and
> > unprofessional" never helps."
> > Ok, then I'm begging Korean support in this app~ Please~~
> > Do you think it helps? Then I can do more.
>
> You are getting rude here. Proper answers would be to offer to pay for
> the work, suggest why the substantial effort will be worth it for
> other reasons, or offer to to help as a way of minimizing Dean's cost.
> Software development is a business. The goal is to make money.
> Features cost money to implement. Developers implement features that
> potentially increase revenue. Dean didn't invent any of this. It is
> just the way the software business works. It fact that is the way
> business in general works.
>
> You are the one with with an "unpleasant and unprofessional" attitude,
> not Dean. Dean was just trying to give you an honest and polite answer
> to why he was unlikely to get to Korean encoding any time soon. The
> fact that you were unhappy with the answer doesn't mean it was
> unprofessional. On the other hand name calling is unprofessional and
> unpleasant, but you are the only one engaging in that.
>
> You need to remember that this is a public forum not a private
> discussion with Dean. When you are unpleasant you annoy the rest of us
> who are just customers like you. In general Dean has been very
> responsive when a request has general value to his customer base and
> polite when he can't add a feature because the return wouldn't justify
> the investment.
>
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