Re: Feature request : more encodings support

I beginning to think that we are discussing cultural differences here.
I have been told (while being trained how to effectively interact with
customers and vendors in Korea) that in Korea it is considered
impolite to directly say no to a request. That is not generally true
in the US and many other Western cultures. This can cause
misunderstandings in both directions. One the one hand an American
behaving in a way that is normal in American business culture can
unintentionally seem blunt and rude to a Korean businessperson. On the
other an American can get quite confused. They tend to expect a direct
"no" and get confused when they don't hear "no" but the request never
gets responded to. I can't speak for Dean but my reaction as a person
used to the US style of business was that Dean's detailed answer was
normal, professional and reasonable. If it was a response to my
request I would have appreciated the information. The idea that such
decisions should be hidden and "INTERNAL" would never occur to me. I
can see that people used to working in different business cultures
might interpret it differently.

On Sat, May 1, 2010 at 1:26 PM, joonhwan <joonhwan@gmail.com> wrote:
> Did I offer money to ask the feature?
> Jared, you didn't get my point.
>
>> If you have decided not to support Korean language because of Korean
>> market size, I totally understand your decision. But it has to be your
>> INTERNAL COMMUNICATION. The customer doesn't need to be aware of that.
>
> I totally agree that the developer can't implement everything.
> As I said in the quote, if he decided some features have more priority
> than any others, I can understand the developer's decision.
> But, it should be their internal decision.
> Refusing the request by mentioning the market size of a specific
> country sounded like I'm going to ignore such customers because they
> can't bring money. If it's the developer's pride as you brought up,
> hmm.. I don't need to say more...
> For me, developer's pride means "perfection" - functional perfection
> and perfect satisfaction of customers. (which is way to difficult to
> achieve, of course)
>
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