Saturday, February 13, 2010

[appigo-todo] Re: Todo, Appigo sync will not recognize my ipod

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Unfortunately that didn't work. So that verified that something is
blocking it. It could possibly be the Cisco Clean Access (CCA) at the
university I am attending. (did you mean a colon or semi-colon in the
previous email because entering the semi-colon didn't work & I wasn't
sure if I was supposed to enter the last period of the IP address.

On Feb 11, 10:35 pm, Appigo Support <supp...@appigo.com> wrote:
> Hello Joseph,
>
> Thank you for your last post.  The problem you described (your iPhone does
> not show up in Appigo Sync) may be caused by some firewall, antivirus, or
> other device blocking the communication from Todo to your computer. You can
> verify this by doing the following:
>
> 1. Open Safari in your iPhone/iTouch
> 2. In the address bar, type your computer's IP address (*see below) followed
> by a semicolon and the port number found in the 'Advanced' tab of Appigo
> Sync (in your computer)
> 3. If Todo is not being blocked, a page will load up stating that you have
> connected to Appigo Sync.
> 4. If Todo is being blocked by your network, computer, firewall, or
> antivirus the page will not load.
>
> *(You can find your ip address by clicking on the apple icon > System
> Preferences > Network.  Your iop address should be listed here.)
>
> Please contact us again to let us know if you are able to determine the
> problem and have additional questions.
>
> Sincerely,
>
> The Appigo Team

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