Friday, January 15, 2010

Re: [appigo-todo] Outlook Sync Problem

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Hello KexWolf,

Thank you for posting to our group pages.  We apologize for any inconvenience that you might have experienced while using our Apps.  To help troubleshoot this issue could you please provide us with the following information:

* What version of Windows (including service pack level) are you using
* What version of Outlook (including service pack level) are you using
* If you are connecting to an Exchange server, what version it is
* Send in your pertinent sync log file(s). Below is a link to the steps you can take to collect the sync log file(s):

http://groups.google.com/group/appigo-todo/web/notification-or-synchronization-issue-please-send-in-diagnostic-log-files

http://groups.google.com/group/appigo-todo/web/collecting-windows-appigo-sync-logs

We look forward to your response.

Thanks,


The Appigo Team

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